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Technical issues

How do I report a bug?

A good bug report includes your device details, the game version and the steps that make the bug happen.

You can report bugs through the support form. To help us investigate, include:

  • The game's name and version (usually shown at the bottom of the settings menu)
  • Your device model and operating system version
  • What happened, and what did you expect?
  • Steps: What you did, in order, to make the bug happen.
  • A screenshot or screen recording: Very helpful if you have one.

We read every report. Knowing that other players see the same bug also helps us prioritise the fix.

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