Privacy and safety
How do I ask for my data to be deleted?
You can ask for your personal data to be deleted through the support form; requests are handled under our privacy policy.
このコンテンツはまだお使いの言語に対応していないため、英語で表示しています。
You can ask us to delete the personal data we hold about you in connection with our games or this site.
How to ask
- Open the support form on this page.
- Write Data deletion request as the subject.
- Tell us which game or service it concerns and, if you have one, your in-game player ID.
What happens next
- We may ask for additional information to confirm that the request is yours.
- We answer within the time limits set by the applicable law.
- Records we are legally required to keep (for example invoices) may be retained for that period.
See our privacy policy for details.