Technical issues
How do I report a bug?
A good bug report includes your device details, the game version and the steps that make the bug happen.
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You can report bugs through the support form. To help us investigate, include:
- The game's name and version (usually shown at the bottom of the settings menu)
- Your device model and operating system version
- What happened, and what did you expect?
- Steps: What you did, in order, to make the bug happen.
- A screenshot or screen recording: Very helpful if you have one.
We read every report. Knowing that other players see the same bug also helps us prioritise the fix.