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Privacy and safety

How do I ask for my data to be deleted?

You can ask for your personal data to be deleted through the support form; requests are handled under our privacy policy.

此内容暂未提供您所用语言的版本,因此以英语显示。

You can ask us to delete the personal data we hold about you in connection with our games or this site.

How to ask

  1. Open the support form on this page.
  2. Write Data deletion request as the subject.
  3. Tell us which game or service it concerns and, if you have one, your in-game player ID.

What happens next

  • We may ask for additional information to confirm that the request is yours.
  • We answer within the time limits set by the applicable law.
  • Records we are legally required to keep (for example invoices) may be retained for that period.

See our privacy policy for details.

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