Yeqela kokuqukethwe

Technical issues

How do I report a bug?

A good bug report includes your device details, the game version and the steps that make the bug happen.

Lokhu okuqukethwe akukatholakali olimini lwakho okwamanje, ngakho kuboniswa nge-i-English.

You can report bugs through the support form. To help us investigate, include:

  • The game's name and version (usually shown at the bottom of the settings menu)
  • Your device model and operating system version
  • What happened, and what did you expect?
  • Steps: What you did, in order, to make the bug happen.
  • A screenshot or screen recording: Very helpful if you have one.

We read every report. Knowing that other players see the same bug also helps us prioritise the fix.

Buyela esikhungweni sosizo

Okuncamelayo kwamakhukhi

Sisebenzisa amakhukhi adingwa yisayithi ukuze isebenze, kanye namakhukhi angaphoqelekile akhumbula ukukhetha kwakho. Izibalo zethu zezivakashi azisebenzisi amakhukhi futhi azikuhlonzi.

Okudingekayo

Ukuphepha nokukhetha kwakho kwamakhukhi, kanye nesimo semikhankaso esingenazo izihlonzi (yimiphi imikhankaso osuyibonile noma oyivalile), esigcinwa kuphela kule seshini yesiphequluli. Isayithi ayikwazi ukusebenza kahle ngaphandle kwawo.

Kuhlala kuvuliwe

Okuncamelayo

Akhumbula ulimi lwakho futhi agcine isimo semikhankaso unyaka owodwa, ukuze imikhankaso osuyibonile noma oyivalile ingaphinde ivele lapho uvakashela isayithi ngokuzayo.

Izibalo

Kubala ukuvakasha ngaphandle kwamakhukhi noma izihlonzi zomuntu siqu ukuze sithuthukise isayithi.