Account and purchases
Will I keep my progress if I change phones?
The safest way to keep your progress is to use the game's account-link or cloud-save option before you switch devices.
Энэ агуулга таны хэл дээр одоогоор байхгүй тул англи хэлээр харуулж байна.
Where progress is stored depends on the game. Some games keep it only on the device, others save it to the cloud through a linked account.
Before you switch
- Check the game's settings for Link account, Cloud save or a Google Play Games / Game Center option.
- If there is one, link your account and make sure the game has finished saving.
- On the new device, sign in with the same account and install the game.
No such option?
Write to us with the support form before you delete the game from the old device. Include the game's name and both device models; where possible we will guide you.
Moving progress between Android and iOS may not be supported in every game.