Ruka hadi maudhui

Technical issues

How do I report a bug?

A good bug report includes your device details, the game version and the steps that make the bug happen.

Maudhui haya bado hayapatikani katika lugha yako, kwa hivyo yanaonyeshwa kwa Kiingereza.

You can report bugs through the support form. To help us investigate, include:

  • The game's name and version (usually shown at the bottom of the settings menu)
  • Your device model and operating system version
  • What happened, and what did you expect?
  • Steps: What you did, in order, to make the bug happen.
  • A screenshot or screen recording: Very helpful if you have one.

We read every report. Knowing that other players see the same bug also helps us prioritise the fix.

Rudi kwenye kituo cha usaidizi

Bado unahitaji usaidizi?

Wasiliana na timu ya usaidizi

Mapendeleo ya vidakuzi

Tunatumia vidakuzi ambavyo tovuti inahitaji ili kufanya kazi, na vidakuzi vya hiari vinavyokumbuka chaguo zako. Takwimu zetu za wageni hazitumii vidakuzi na hazikutambulishi.

Muhimu

Usalama na chaguo lako kuhusu vidakuzi, pamoja na hali ya promosheni isiyo na kitambulisho kwa kipindi hiki cha kivinjari pekee (promosheni ulizoziona au kuzifunga). Tovuti haiwezi kufanya kazi ipasavyo bila hivyo.

Huwashwa kila wakati

Mapendeleo

Hukumbuka lugha yako na huhifadhi hali ya promosheni kwa mwaka mmoja, ili promosheni ulizoziona au kuzifunga zisijitokeze tena katika ziara zijazo.

Takwimu

Huhesabu matembeleo bila vidakuzi wala vitambulisho binafsi ili tuweze kuboresha tovuti.